• We accept returns within 30 days from the day purchases made on with a proof of purchase.
• For the fastest response, use our�?a href="index.htm" >Contact Us to start a return. You will receive a return authorization number and additional instructions.
• Some exclusions may apply. All clearance items are final sales. No returns or exchanges are accepted.
• For all Bulletproof vest Outdoor products purchased at other dealers or retailers, please contact their customer service departments directly about their return policies.
• For more details about returns, please see our Return & Refund policies.

Please follow the steps below to make a return:

1. To initiate a return, please complete our Return Authorization Form, and specify the reason for the return. Our customer service will create a return ticket upon receiving your complete information.
2. Once a return ticket has been created, you will receive an authorization number, which is for matching your return to our records. Returns made with no authorization number will not be handled.
3. Repack the merchandise and ship the product to us via your preferred carrier.
4. Once received, we will start processing your case and issue a refund.
5. Some exclusions may apply. All clearance items are final sales. No returns or exchanges are accepted.

For details regarding returns, Please see our Return & Refund policies.

Exchanges may be made up to 30 days from the receipt of your order. To make an exchange online, simply return your item(s) and complete a new purchase. If you require additional assistance with your exchange, call us at 800-552-2554.

Please be sure to follow washing and handling instructions carefully. Our Returns team inspects all returns and will determine if there is any misuse.

Some exclusions may apply. All clearance items are final sales. No returns or exchanges are accepted.

Refunds will be processed within 4-5 business days of the product being received. The refund will post to your account within 3 days of the refund being issued, depending on your bank or credit card company,

Some exclusions may apply. All clearance items are final sales. No returns or exchanges are accepted.

Bulletproof vest Elite only has in-stock items available for purchase online. If an item is out of stock, it will be temporarily unavailable for purchase online. We offer a back-in-stock email notification that you can sign up for on the product page of out of stock items. Please contact your nearest retailer to inquire about in-store availability.

Bulletproof vest Outdoor is committed to providing the highest quality products that are free of defects in materials or workmanship.

Should your Bulletproof vest Outdoor product purchased from the website becomes damaged, we may offer a replacement. Please note that if your product was purchased through a third party, please contact their customer service departement directly, and do not send the item directly to Bulletproof vest.

Terms of Warranty
Apparel is covered under warranty for up to 90 days. Gear is covered under warranty for up to one year.

What isn't covered?
The following is not covered by Bulletproof vest's warranty.

• Products purchased other than from Bulletproof vest or from an authorized Bulletproof vest dealer.
• Damage resulting from abuse or misuse.
• Damage resulting from extended wear and tear.
• Damage resulting from a customer modification.
• Damage resulting from tampering.
• Damage resulting from exposure to a caustic substance.

1. To determine if your product is eligible, please take photographs with the following criteria:

• Please take a clear close up picture of the Bulletproof vest tag located on the product.
• Please take full Front, Side, and Back photographs of your product.
• Please take a close up shot fully showing the damaged area or part.
• Please keep in mind that image clarity is key.
• Make sure your pictures are:
  • Well lit �?Take the pictures in a place that gets the best even lighting for maximum detail.
  • Are clear and crisp �?Make sure photos are not blurry or distorted.
  • In color �?make sure the pictures are color images.
  • .jpg format

• Once you have the images, please complete the Returns Authorization Form and attach them.

2. In the form, please make sure to select "Warranty Claim" so that we may expedite your claim.

• If your product is eligible and covered under the basic warranty, We will replace it at our expense. Our customer service team will issue you a Return Authorization number. Please be aware that you will need to ude the Return Authorization number with the return.
• If Bulletproof vest's Return Center makes the determination that your product is not covered under basic warranty due to the above mentioned reasons, Bulletproof vest will provide the reason.
  
  Bulletproof vest�?reserves the right to evaluate and make the final judgment on all claims. The warranty gives you specific legal rights which may vary from state to state.

There is a size chart for each product on the site product pages to help you choose the right size.

For information on how to clean Bulletproof vest Outdoor products, see our Product Resource Center.

Subscribe to our newsletter and also see our homepage for special promotions and sales. The newsletter sign-up is located in the footer of this site.

Simply put your promotion code in the Discount code section and click Apply during the check out process.